A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Mars units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in Mars, PA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Mars roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair in Mars isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Mars, PA licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Mars, PA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a Mars property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Mars call at a time.
The most expensive Mars restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Mars dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Mars response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Mars rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Mars, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Mars properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Mars get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
Every Mars job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside Mars, PA, most Mars calls see a technician on-site in under 60 minutes.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Mars job done, and getting there again is on us, not you.
Our Mars team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Mars crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
We measure moisture with instruments, not guesswork, and we won't sign off on a Mars job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Mars work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most Mars dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the Mars job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Mars properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Mars insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
We regularly handle sewage backups in Mars using full containment, PPE, and EPA-registered antimicrobial products.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Yes, we regularly respond to commercial and multi-unit losses in Mars, including retail, restaurants, and office space.
Most Mars residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Mars service, not an upsell.
Our Mars guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our Mars crews cover that full radius.
Beyond Mars itself, our coverage extends across nearby zip codes, with additional Mars, PA crews available for large-scale or commercial losses. If your address falls inside or near Mars, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Mars, Mars, PACall now and speak with a real Mars dispatcher, not a national call center.
Call +1-844-833-1325